Privacy Policy

KDK Solutions Limited Privacy Policy

Our contact details 

Name: KDK Solutions Limited
Address: 14 Unit 2e Docklands Business Centre, 10-16 Tiller Road, London, England E14 8PX
Phone Number: 0333 339 7912
E-mail: Support@kdksolutions.co.uk

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Either way, give us a call and let us find the right solution for you. 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you complete our contact form or send us an email
  • When you contact us by phone, email or post
  • When you contact us for a consultation or proceed with work
  • When you visit our website

We also receive personal information indirectly, from the following sources in the following scenarios:

  • When you are referred to us by another client

We use the information that you have given us in order to perform and complete the work that you contract us to

We will not share your information without permission unless it’s necessary to do what you have asked us to do, or if we are legally obliged to.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at support@kdksolutions.co.uk

(b) We have a legal obligation.

(c) We need it to perform a requested task.

(d) We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We keep all information for three months after our contract with you is completed. We will then dispose of your information by deleting the data from all our business software

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at support@kdksolutions.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at support@kdksolutions.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:  
Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk